General
Q: What is HotLink.cc?
A: HotLink.cc is a secure file hosting service that allows users to upload, store, share, and download files (documents, images, videos, etc.) globally. Premium users enjoy unlimited speeds, ad-free browsing, and advanced tools.
Q: Why use HotLink.cc?
A: Ideal for:
- Sending large files (up to 30 GB).
- Secure remote backups.
- Cross-device access without physical storage.
Free vs. Premium
Q: What are the key differences?
| Feature | Free Tier | Premium Tier |
|---|---|---|
| Download Speed | 100 Kbps | 100 Mbps |
| Storage Duration | 30 days | Indefinite |
| Ads | Yes (pre-download ads) | Ad-free |
| Simultaneous Downloads | 1 file/IP every 24 hours | Up to 8 files |
Q: How do I upgrade to Premium?
A: Visit the Premium page, select a plan (30/60/90/365 days), and pay via Visa, MasterCard, Bitcoin, or other supported methods.
Downloads & Uploads
Q: How do I download files?
- Free Users:
- Click the download link.
- Wait 60 seconds.
- Complete CAPTCHA.
- Premium Users: Instant, one-click downloads.
Q: Why is my download speed slow?
A: Free users are capped at 100 Kbps. Upgrade to Premium for 100 Mbps speeds or use a download manager (e.g., IDM).
Q: Can I resume interrupted downloads?
A: Yes, Premium users can pause/resume downloads. Free users must restart after disconnections.
Security & Storage
Q: Is my data safe?
A: Yes. HotLink uses SSL encryption and a 4-digit PIN for account security. Files are private unless shared via direct links.
Q: How do I delete files?
A: Use the Delete Link provided after upload or manage files under My Files.
Payments & Refunds
Q: What payment methods are accepted?
A: Credit/debit cards (Visa, MasterCard), e-wallets (PayPal, Skrill), and Bitcoin.
Q: What is the refund policy?
- Refunds Granted: Service outages or unresolved Premium access issues (contact via support form).
- No Refunds For:
- Dissatisfaction with downloaded content.
- Unused Premium days.
Account Management
Q: How do I reset my password?
A: Click Forgot Password? on the login page. A reset link will be emailed to you.
Q: Can I search others’ files?
A: Only publicly shared videos are searchable. All other files remain private.
Technical Support
Q: Why isn’t Premium recognized?
A: Ensure:
- Cookies are enabled in your browser.
- Firewall/antivirus isn’t blocking HotLink.
For more details, review our Terms of Service.